Indians in Sydney values and respects the privacy of the people we deal with. Indians in Sydney is committed to
protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable
privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and
how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a
material form or not, about an identified individual or an individual who is reasonably identifiable. In general
terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or
indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you
choose to share with us.
The personal information we collect about you may include:
● name;
● mailing or street address;
● date of birth;
● email address;
● phone number
How do we collect your personal information?
We collect your personal information directly from you when you:
● interact with us over the phone;
● interact with us in person;
● interact with us online;
● participate in surveys or questionnaires, Apply for business listing, Job Listing Event Listing;
● attend an Indians in Sydney event;
● subscribe to our mailing list;
● apply for a position with us as an employee, contractor or volunteer;
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for
example from google. We collect your personal information from these third parties so that we can verifiy the information in case you are interested in business listing, advertisement, job listing, web site listing on our website.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the
following purposes:
● provide you with information or services that you request from us;
● deliver to you a more personalised experience and service offering;
● improve the quality of the services we offer;
● internal administrative purposes;
● marketing and research purposes;
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances
where you would reasonably expect us to disclose your information. For example, we may disclose your
personal information to:
● our third party service providers for example, our IT providers, our business support services
● our marketing providers; Law Enforcement or for other legal requirements
● our professional services advisors;
How do we protect your personal information?
Indians in Sydney will take reasonable steps to ensure that the personal information that we hold about you is kept
confidential and secure, including by:
● having a robust physical security of our premises and databases / records;
● taking measures to restrict access to only personnel who need that personal information to effectively
provide services to you;
● having technological measures in place
Online activity
Cookies
Indians in Sydney website uses cookies. A cookie is a small file of letters and numbers the website puts on
your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we
can distinguish you from other users of the website. This improves your experience and the Indians in Sydney
website.
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to
use the cookies, you can amend the settings on your internet browser so it will not automatically download
cookies. However, if you remove or block cookies on your computer, please be aware that your browsing
experience and our website’s functionality may be affected.]
Website analytics
Our website uses Monster insights to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events
that we consider may be of interest to you if you have requested or consented to receive such communications.
These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with
applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those
direct marketing communications by any of those methods. If you indicate a preference for a method of
communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by clicking on “unsubscribe” set out in the relevant communication or by contacting us using the details set out in the “How to contact us” section below
In addition, we may also use your personal information or disclose your personal information to third parties for
the purposes of advertising, including online behavioural advertising, website personalisation, and to provide
targeted or retargeted advertising content to you
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will
only retain your personal information for the duration of your relationship with us unless we are required to
retain your personal information to comply with applicable laws, for example record-keeping obligations.
Links to third party sites
Indians in Sydney website(s) may contain links to websites operated by third parties. If you access a third party
website through our website(s), personal information may be collected by that third party website. We make no
representations or warranties in relation to the privacy practices of any third party provider or website and we
are not responsible for the privacy policies or the content of any third party provider or website. Third party
providers / websites are responsible for informing you about their own privacy practices and we encourage you
to read their privacy policies
Inquiries and complaints
For complaints about how Indians in Sydney handles, processes or manages your personal information, please
contact us using us contact us Page. Note we may require proof of your identity and full details of your request
before we can process your complaint.
Please allow up to 15 days for Indians in Sydney to respond to your complaint. It will not always be possible to
resolve a complaint to everyone’s satisfaction. If you are not satisfied with Indians in Sydney’s response to a
complaint, you have the right to contact the Office of Australian Information Commissioner (at
www.oaic.gov.au/) to lodge a complaint
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can
contact us for assistance as follows:
By visiting this page on our website: https://indiansinsydney.au/contact-us/